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Sharpening the Videoconference Target
Grant, August E. , Ph.D.
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The author takes the position that videoconferencing has not yet reached the "critical mass" necessary for dramatic growth across markets. He begins the article with a brief look at an incredibly practical theory relating to the adoption of interactive technologies, using fax technology to illustrate the theory. The theory is then used to illustrate one of the biggest hurdles that videoconference technology must vault before becoming as ubiquitous as comparable technologies.

Smart Communities In Action
Jung, John G.
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John Jung's companion article available only electronically.

Smart Communities: Digitally-Inclined and Content-Rich
Jung, John G.
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John Jung has previously written about the increasing role of telecommunications in any community's economic development strategy. In this latest NTQ article, he looks at the state of the smart community today. He argues that merely deploying additional wire does not make the community smart. The successful smart communities are those that are able to use the technologies of a knowledge-based economy to develop, market, and supply new products and services that are demanded both by other knowledge-based economies and by the developing markets moving in that direction.

Southern African Regional Telecommunications: Addressing the Challenges of the 21st Century
Coakley, John
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Global Perspective columnist John Coakley discusses the formidable challenge the 12 nations of the Southern African Development Community (SADC) face in keeping pace with the evolving global telecommunications sector. This article discusses reform efforts currently underway in these 12 nations plus the anticipated next steps in their efforts to privatize and introduce competition. Included is a table of SADC Telecom Indicators and a sidebar describing the SADC and the Regional Telecommunications Restructuring Program objective.

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